TERMS & CONDITIONS
Terms of Use
AA Abrasives, Inc. Website Terms of Access
Updated: October 10, 2022
Please review these Terms of Access. All access to and use of this site and all websites (including mobile websites), applications, or other services on which these terms reside (collectively the “AA Abrasives, Inc. Property”), and the features at this AA Abrasives, Inc. Property, are subject to these Terms of Access (“Terms”). The AA Abrasives, Inc. Property is owned or controlled by AA Abrasives, Inc. and its subsidiaries, division, affiliates, and brands (“collectively AA Abrasives, Inc.”). By accessing this AA Abrasives, Inc. Property in any way, including, without limitation, browsing this AA Abrasives, Inc. Property, using any information, and/or submitting information to AA Abrasives, Inc., you agree to and are bound by the terms, conditions, policies and notices contained here (the “Terms”), including, but not limited to, conducting this transaction electronically, disclaimers of warranties, damage and remedy exclusions and limitations, and a choice of Pennsylvania law.
From time to time, we may update this AA Abrasives, Inc. Property and these Terms. Your use of this AA Abrasives, Inc. Property after we post any changes to these Terms constitutes your agreement to those changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version. AA Abrasives, Inc. may, in its sole discretion, and at any time, discontinue this AA Abrasives, Inc. Property or any part thereof, with or without notice, or may prevent your use of this AA Abrasives, Inc. Property with or without notice to you. You agree that you do not have any rights in this AA Abrasives, Inc. Property and that AA Abrasives, Inc. will have no liability to you if this AA Abrasives, Inc. Property is discontinued or your ability to access the AA Abrasives, Inc. Property or any content you may have posted on the AA Abrasives, Inc. Property is terminated.
By accessing or linking to this AA Abrasives, Inc. Property, you assume the risk that the information on this AA Abrasives, Inc. Property may be incomplete, inaccurate, out of date or may not meet your needs and requirements. We may add, change, discontinue, remove or suspend any of the information, features and other content included in this AA Abrasives, Inc. Property at any time, without notice and without liability.
All information provided on this AA Abrasives, Inc. Property is subject to change without notice. While efforts have been made to make this AA Abrasives, Inc. Property helpful and accurate, due to the open nature of this AA Abrasives, Inc. Property, and the potential for errors in the storage and transmission of digital information, AA Abrasives, Inc. does not warrant the accuracy of information obtained from this AA Abrasives, Inc. Property.
Access and Use of AA Abrasives, Inc. Property
Access to this AA Abrasives, Inc. Property is limited to viewing the linked pages solely for legitimate business purposes, and subject to these Terms. Any access or attempt to access other areas of any AA Abrasives, Inc. computer system or other information contained on the system for any purposes is strictly prohibited.
AA Abrasives, Inc. Content
Content on this AA Abrasives, Inc. Property that is provided by AA Abrasives, Inc. or its licensors, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing (“AA Abrasives, Inc. Content”) is the property of AA Abrasives, Inc. and its licensors, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws.
You agree not to download, display or use any AA Abrasives, Inc. Content located on the AA Abrasives, Inc. Property for use in any publications, in public performances, on websites other than this AA Abrasives, Inc. Property for any unpermitted commercial purpose, in connection with products or services that are not those of AA Abrasives, Inc., in any other manner that is likely to cause confusion, that disparages or discredits AA Abrasives, Inc. and/or its licensors, that dilutes the strength of AA Abrasives, Inc.’s or its licensors’ intellectual property, or that otherwise infringes AA Abrasives, Inc.’s or its licensors’ intellectual property rights (including through use of screen scraping, web harvesting, data extraction, or similar software or technologies). You further agree to in no other way misuse any AA Abrasives, Inc. Content or User Content that appears on this AA Abrasives, Inc. Property.
General Terms
1. Intellectual Property and Copyright
Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, catalogs or any other intellectual property rights reserved by AA Abrasives, Inc., or any trademarks or service marks owned by suppliers to AA Abrasives, Inc. All materials contained on the www.aaabrasives.com website are subject to the ownership rights of AA Abrasives, Inc. and its suppliers. Customer shall have no right to copy or use any of the intellectual property of AA Abrasives, Inc. or its suppliers without AA Abrasives, Inc.’s permission.
2. Force Majeure
AA Abrasives, Inc. shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fire, accident, explosion, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of AA Abrasives, Inc. in the conduct of its business.
3. Assignment
Customer shall not assign any order, or any interest therein, without the prior written consent of AA Abrasives, Inc. Any actual or attempted assignment without AA Abrasives, Inc.’s prior written consent shall entitle AA Abrasives, Inc. to cancel such order upon notice to customer.
4. No Third-Party Benefit
The provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.
5. Restriction of Third-Party Sales
Customers shall not sell or advertise AA Abrasives Products on third-party Internet marketplaces. Third-Party Sales of AA Abrasives Products, by way of online auction are strictly prohibited.
6. Waiver, Choice of Law and Venue
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non‑performance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Pennsylvania, excluding its conflict of law rules, and venue shall either be in the state courts in Philadelphia, PA or the federal courts for the Eastern District of PA.
7. Severability
If any portion of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these terms and conditions, and the remaining terms and conditions shall be valid and fully enforceable as written.
8. Modification of Terms
AA Abrasives, Inc.’s acceptance of any order is subject to customer’s assent to all of the terms and conditions set forth herein. Customer’s assent to these terms and conditions shall be presumed from customer’s receipt of AA Abrasives, Inc.’s acknowledgment, or from customer’s acceptance of all or any part of the products ordered. No additions or modifications of AA Abrasives, Inc.’s terms and conditions by customer shall be binding upon AA Abrasives, Inc., unless agreed to in writing by an authorized representative of AA Abrasives, Inc. If a purchase order or other correspondence submitted by customer contains terms or conditions contrary or in addition to the terms and conditions contained herein or in AA Abrasives, Inc.’s acknowledgment, AA Abrasives, Inc.’s fulfillment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by customer, and will not constitute a waiver by AA Abrasives, Inc. of any of the terms and conditions contained herein or in AA Abrasives, Inc.’s acknowledgment.
9. Methods of Payment
We accept Visa, MasterCard, American Express, Discover and PayPal. Customers with established AA Abrasives, Inc. credit, payment terms are net 30 days from date of invoice. If payment is not received within 30-day period, AA Abrasives, Inc. may defer or cancel all or part of any shipment or order. Please note, pursuant to PayPal's terms of use, we will not be able to receive personal transactions from PayPal accounts outside the U.S. starting October 31, 2022.
To make an ACH payment, a domestic wire transfer, or an international wire transfer please contact us at [email protected] for the required bank routing information.
10. Shipping Policy
AA Abrasives, Inc. ships to all 50 states and Canada. 99.9% of all in stock orders placed before 3:30 pm EST are shipped the day they are received. Shipping charges from our warehouse in Philadelphia, PA are calculated based on weight and method of shipping. If the estimated shipping charges differ by more than $2.00 we will contact you for authorization before shipping. We do not add a per item shipping fee. AA Abrasives will pay the freight on orders $250.00 and above placed through our web store at prices listed on qualified merchandise and shipped within the continental US. AA Abrasives, Inc. will ship all orders UPS ground unless otherwise requested. If UPS delivery to your location is not available, we will ship via United States Postal Service Priority Mail. We cannot ship orders C.O.D.
For International orders, we will ship pre-paid orders to a freight forwarder of your choosing within the continental US. All customs charges related to tariffs, taxes and duties are the sole responsibility of the customer. The release of your package is at the discretion of customs agents. Please note the customs process may delay delivery. This applies to all non-US orders. The buyer assumes all risks and responsibilities when placing order for delivery outside of the US.
11. Return Policy
To process your request as efficiently as possible, in the event that you need to return any item, please note our return policy –
Email your return request to [email protected] for a Return Goods Authorization number (returns will not be accepted unless accompanied by this number) and be sure to write your RGA number on the shipping label.
Returns must be requested in writing within 14 days of receipt of merchandise. Once a return authorization is issued, items must be shipped back prepaid to the address indicated within 10 days. Returns will be subject to a 15% restocking fee plus freight reimbursement. In addition, some manufacturers may charge additional restocking fees which we will advise you of prior to return. All credits and returns will be subject to inspection. Returned product must be in original packaging, unused, undamaged and in salable condition. AA Abrasives reserves the right to decline the return or credit of a product deemed misused or non-salable. Custom and special make orders are sold on a “final sale” basis only. No cancellation, returns, refunds or credits are allowed.
12. AA Abrasives, Inc. Limited Warranty
Limited Warranty
Our products are warranted to be free from defects. Our obligation to the customer will be at our option to replace any portion proven defective or to refund the purchase price thereof. The customer assumes all other risks if any. The customer shall determine the suitability of the product for its intended use. There is no other warranty expressed or implied, no other deviation is authorized.
Limitation of Liability
In no event shall AA Abrasives, Inc. be liable for any special, incidental, exemplary, punitive or consequential damages (including but not limited to loss of profits). AA Abrasives, Inc.’s liability, in all circumstances, shall not exceed the purchase price paid for the product that gives rise to any liability.
Manufacturer’s Warranty
For information on a particular manufacturer’s warranty, please email: [email protected] or call 1-800-888-1802.
13. Cancellation
All product order cancellations must be approved by AA Abrasives, Inc., and may be subject to restocking fees and other charges.
All products listed in both our print and online catalog shall be used in accordance with safety regulations set by OSHA and by the directive described by The American National Safety Institute B7.1 1978 covering wheels, speeds, safety guards, eye and face protection, flanges, and mounting procedures. The operator has to be thoroughly familiar with the above before using the product.
All items in our Print and Online catalogs are subject to prior sale. Prices are subject to change without notice. AA Abrasives, Inc. is not responsible for printing or typographical errors in either our print or online catalogs.