Customer Service


We understand that shopping online can feel risky and uncertain. Where does your information go? How can you be sure that someone out there with a computer can’t intercept your credit card numbers? Because your credit card security is our highest priority, AA Abrasives Inc. has taken several steps to ensure that your payment information is processed confidentially and accurately.

AA Abrasives Inc. servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This encryption makes it absolutely impossible for unauthorized parties to read any information that you send us.

In fact, in the highly unlikely event of credit card fraud, AOL, Excite and Visa will guarantee your protection against any liability if reported promptly to your credit card provider. You will simply not be held responsible for the fraudulent charges.

So, there’s no risk! In fact, shopping online at AA Abrasives Inc. is statistically safer than using your credit card at a restaurant or department store. Give it a try and see for yourself. We’re sure you’ll change your mind about the security of Internet shopping, and find yourself appreciating the fun and convenience of shopping at home.

If you have questions regarding our credit card security policies, please email us at