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TERMS & CONDITIONS
Methods of Payment
We accept Visa, MasterCard, American Express and Discover. We will not
charge your credit card until your order ships.
Shipping Policy
AA Abrasives Inc ships to all 50 states and Canada. 99.9% of all in stock
orders placed before 3:30 pm EST are shipped the day they are received.
Shipping charges from our warehouse in Philadelphia, PA are calculated
based on weight and method of shipping. AA Abrasives will pay the freight
on orders $250.00 and above placed thru our web store at prices listed.
If the freight charges are higher than a $2.00 difference shown on your
invoice we will contact you before shipping for authorization.
We do not add a per item shipping fee. AA Abrasives Inc. will ship all
orders UPS ground unless otherwise requested. If UPS delivery to your
location is not available, we will ship via United States Postal Service
Priority Mail. We cannot ship orders C.O.D.
Return Policy
To process your request as efficiently as possible, in the event that
you need to return any item, please note our return policy:
- Please email return requests to returns@aaabrasives.com
for a Return Goods Authorization number (returns will not be accepted
unless accompanied by this number) and be sure to write your RGA number
on the shipping label.
- All returns must be in good condition in their original packaging
and shipped back to the return address on the original shipping label.
- Always include a copy of your invoice or packing slip.
- Claims for discrepancies in shipment must be made within 14 days of
receipt of merchandise.
- Materials must be returned within 30 days from date of shipment.
- Special manufactured products may not be returned.
Warranty:
Our products are warranted to be free from defects. Our obligation to
the customer will be at our option to replace any portion proven defective
or to refund the purchase price thereof. The customer assumes all other
risks if any. The customer shall determine the suitability of the product
for its intended use. There is no other warranty expressed or implied,
no other deviation is authorized. In no event shall AA Abrasives Inc be
liable for any special, incidental or consequential damages (included
but not limited to loss of profits).
All products listed in both our print and online catalog shall be used
in accordance with safety regulations set by OSHA and by the directive
described by The American National Safety Institute B7.1 1978 covering
wheels, speeds, safety guards, eye and face protection, flanges, and mounting
procedures. The operator has to be thoroughly familiar with the above
before using the product.
All items in our Print and Online catalogs are subject to prior sale.
Prices subject to change without notice. AA Abrasives Inc is not responsible
for printing or typographical errors in either our print or online catalogs.
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